Claims Process
Five steps.Total clarity.
A structured, transparent approach so you always know where your claim stands and what comes next.
The Journey
From first callto final documentation.
01 — Step
Consultation
Tell us about your property damage and insurance claim. We listen, review what you have, and explain your options — with no obligation.
02 — Step
Damage Assessment
We inspect, evaluate, and photograph the reported damage — inside and out — so nothing important is overlooked.
03 — Step
Claim Documentation
We organize supporting evidence, photographs, estimates, and policy information into a clear, well-supported claim.
04 — Step
Insurance Negotiation
We communicate with your insurance company and advocate for a fair evaluation of covered damages.
05 — Step
Claim Resolution
We help you understand the outcome and the settlement documentation, so you can move forward with clarity.
What to have ready
- Your insurance policy and declarations page, if available
- Claim number and insurer correspondence, if a claim was filed
- Photos or video of the damage
- Receipts for emergency repairs or temporary living expenses
- Any estimates or reports you've received
Our commitments
We communicate clearly, document thoroughly, and keep you informed. Representation begins only after you review and sign a written public adjusting agreement that complies with Georgia law. Every claim is different, and no particular outcome can be guaranteed.